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Leading-Edge CATI Services for Global Data Collection

Insights Opinion offers the best Computer-Assisted Telephone Interviewing (CATI) services tailored for precise market research. Our advanced technology and strict quality controls ensure accurate data gathering, making us a trusted partner for your research needs.

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Automated Dialing

Uses advanced algorithms for efficient call management, reducing downtime and increasing productivity.

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Real-Time Data Capture

Records interview responses directly into our system, allowing immediate quality checks and data validation.

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Advanced Routing & Logic

Adapts the CATI survey flow based on respondent answers, facilitating deeper insights.

Maximize Your Research Potential
with Expert CATI Services

 

Interviewer Excellence:

  • Training: Rigorous training on survey content and interviewing techniques.
  • Certification: Interviewers must pass a certification test on survey scripts and managing respondent interactions.

Compliance and Ethics:

  • Privacy: Adheres to GDPR and CCPA, ensuring high confidentiality.
  • Ethical Standards: Complies with voluntary participation, informed consent, and withdrawal rights.

Continuous Quality Monitoring:

  • Live Monitoring: Supervisors monitor calls to ensure quality and script adherence.
  • Post-Call Reviews: Randomly selected calls are reviewed to assess performance and engagement.

 

Sector-Specific Research:

  • Healthcare: Interviews with healthcare providers to assess treatment effectiveness and patient satisfaction.
  • Consumer Goods: Understands consumer preferences and purchase behaviors for product development.

Policy and Public Opinion:

  • Elections: Runs pre-election polls to gauge voter sentiment and predict outcomes.
  • Public Policy: Evaluates public response to policy changes and government initiatives.

 

Client Engagement Process:

  • Consultation: Initial consultation to understand needs and define objectives.
  • Customization: Tailors survey instruments, including questionnaire design and sampling strategy.
  • Execution: Conducts surveys with demographic and geographic targeting.
  • Reporting: Provides detailed reports with insights and actionable recommendations.

Client Success Stories:

  • Case Study: Global Tech Firm Achieves Market Breakthrough
  • Background: A technology company needed insights into consumer electronics preferences to enter a new market.
  • Outcome: Our CATI market research helped them understand key market drivers, leading to a successful launch.

Industries we work in

Industries

Why Choose Insights Opinion
CATI Services?

Our CATI market research services are designed to help your business succeed in the United States, United Kingdom, and India. Here is how we can support your business:

  • Decades of experience across diverse industries
  • Continuous investment in the latest telephony and software systems
  • Focus on client-specific goals and outcomes
  • Use our extensive research capabilities worldwide
  • Helped 3K+ clients and completed over 25K projects successfully
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Elevate your research with our precision-driven CATI services.

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